Privacy Policy

Last Updated: 04/27/2023

Ninestar Corporation, Ninestar Image Tech Limited, Seine (Holland) B.V. and its global branch offices/affiliates (“NINESTAR”, “we”, “us”, “our”) recognizes the importance of your privacy and is committed to protecting your privacy. We will inform you how we collect and process your personal data and information through this privacy policy (“Policy”). 

Please note that this Policy applies to all information and data submitted to or collected and processed by NINESTAR (including personal information, “personal information” means all kinds of information, electronically or otherwise recorded, related to an identified or identifiable natural person).

BEFORE YOU START USING OUR WEBSITE, PLEASE CAREFULLY READ AND UNDERSTAND THIS POLICY, ESPECIALLY THE TERMS MARKED IN BOLD, TO ENSURE THAT YOU THOROUGHLY UNDERSTAND AND AGREE TO THIS POLICY. IF YOU DO NOT AGREE WITH THIS POLICY, PLEASE NOT PROVIDE INFORMATION TO US.

THIS WEBSITE IS OFFERED AND AVAILABLE TO USERS WHO ARE ADULTS.

This Policy is mainly intended to show you: 

I. How “NINESTAR” collects and uses your personal information                

II. How “NINESTAR” stores and discloses your personal information 

III. How “NINESTAR” protects your personal information 

IV. How “NINESTAR” handles the personal information of children 

V. How “NINESTAR” protects your right of access to information 

VI. How “NINESTAR” corrects your personal information 

VII. How “NINESTAR” deletes the personal information collected 

VIII. How “NINESTAR” protect your right to withdraw your consent 

IX. How “NINESTAR” processes your personal information across borders 

X. Links to Third-Party Websites  

XI. How to Contact Us 

XII. Governing Law and Dispute Resolution 

XIII. Severability 

XIV. Changes to this Policy  

I. How “NINESTAR” collects and uses your personal information 

We collect your personal information in accordance with the legal principles of legality, legitimacy, necessity and good faith. We will clearly inform you of the information we collect through our website and how we use it. 

1. We will collect your first and last name, country, phone number, e-mail address, and company for the following purpose:

to respond to your questions that are raised by you in the “Subject” and “Question” box,

to provide you the “Contact us” service for you/your company contacting and communicating the business cooperation intents with us which we will respond to accordingly as soon as possible,

to contact you/your company about building up, supporting and enhancing our customer/business relationship with you/your company, such as contacting you to inquire/negotiate with your/your company’s intention about business cooperation with us, sending you information about our company, products and services; and to invite you/your company to participate in NINESTAR activities (including promotional activities), to send you the promotional materials and updates, or market surveys or satisfaction surveys. ——If you do not want to receive these types of information, you can opt out at any time by telling/replying/notifying us by email, by phone or by leaving messages on the “Question” box,

and other purposes with your consent.  

If you refuse to provide the above information, you will not be prevented from continuing browsing our website. However, if we cannot collect your relevant information as mentioned above, we will not be able to provide you with corresponding services or respond to your requests/questions. We will not use your personal information and data for purposes other than those stated here in without your consent. 

It is important to note that the above uses cover the main ways in which we use your personal information. From time to time, we may update the pages of our website to provide you with more diverse services. When we want to use information for purposes other than those described in this Policy or when we want to use information collected for a specific purpose, we will ask for your consent again in the form of a signed agreement, a pop-up alert, etc. 

II. How “NINESTAR” stores and discloses your personal information 

1. Storage Location 

The personal information you submit through our website will be automatically stored on the servers of the website provider. According to our contract with our website provider, our website provider is required by law to protect the security of all types of personal information it receives and not to handle your personal information beyond the purposes agreed to on this website. 

2. Retention period 

We will retain your personal information for the required period for the purposes described in this Policy and delete personal information upon the expiration of the retention period in accordance with applicable laws and regulations. 

3. Information disclosure 

1) We may disclose personal information that we collect or you provide described in this Policy: 

to the affiliates, dealers, distributors, consumers or authorized service providers of NINESTAR to fulfill the purpose disclosed by us when you provide your personal information, 

and to third parties related to company transactions (your personal information will probably be disclosed to third parties as part of a business combination or transfer). 

2) We may disclose your personal information under any of the following circumstances: 

•To comply with legal requirements or respond to mandatory legal proceedings (such as search warrant or other court order) 

•Protect the legal rights or security of NINESTAR (including its affiliates, business partners/and customers). This clause may be invalid in some countries (regions) or jurisdictions, so it may not apply to you. 

III. How “NINESTAR” protects your personal information 

In order to protect your personal information from unauthorized access, misuse, disclosure or alteration, NINESTAR will use reasonable and appropriate technical means such as encryption procedures to keep the information collected and processed on this website secure. Please note, however, that while we take reasonable steps to protect your personal information, no website, network transmission, computer system or wireless connection is completely secure. 

IV. HOW “NINESTAR” HANDLES THE PERSONAL INFORMATION OF CHILDREN 

1. OUR WEBSITE DOES NOT KNOWINGLY COLLECT INFORMATION FROM CHILDREN UNDER THE AGE OF 16 (OR THE EQUIVALENT OF THE MINIMUM AGE IN THE RELEVANT JURISDICTION) AND THIS WEBSITE IS NOT DIRECTED AT CHILDREN.

2. IF YOU ARE A CHILD, PLEASE DO NOT PROVIDE ANY PERSONAL INFORMATION THROUGH THIS WEBSITE.  

3. IF WE ACCIDENTALLY COLLECT A CHILD'S PERSONAL DATA WITHOUT VERIFIED PRIOR CONSENT FROM THE CHILD'S PARENTS, WE WILL TAKE IMMEDIATE ACTION TO DELETE THAT INFORMATION.

V. How “NINESTAR” protects your right of access to information  

Except as otherwise provided by law, as a browsing user of this website, you have the right to obtain your personal information in the following ways: 

You can send us a request for personal information by email customer.support@ninestarimage.eu,  and we will reply to your request in a reasonable time after verifying your identity and according to the difficulty of the information you are looking for and the industry practice of information inquiry. 

VI. How “NINESTAR” corrects your personal information

1.You can re-submit the information on the corresponding page.  

2.You can send us a correction request by sending an email customer.support@ninestarimage.eu .  We will respond to your correction request within 5 business days. 

VII. How “NINESTAR” deletes the personal information collected

You can ask us to delete some or all of your personal information by sending us an email  customer.support@ninestarimage.eu  in the following cases:   

-If you do not need us to provide any professional services 

-If you believe that our processing of your personal information is in violation of relevant laws and regulations 

-If you believe that we have processed your personal information without your consent. 

-If we handle your personal information in violation of the agreement with you. 

After receiving your email to delete your personal information, we will promise to make the corresponding operation in response to your request within 5 business days.  Also, when we receive your request to delete your personal information, we and the website provider will stop processing your personal information at the same time, and you do not need to make a separate request to stop processing the information.

VIII. How “NINESTAR” protect your right to withdraw your consent 

You have the right to withdraw a previously given consent for processing of your personal information, and you may contact NINESTAR through sending e-mails to  customer.support@ninestarimage.eu  to require NINESTAR to do so for you. We and the website provider will stop processing the personal information you previously agreed to process as soon as possible. However, please be aware that your withdrawal of consent may influence the services acquiring from us. 

IX. How “NINESTAR” processes your personal information across borders

NINESTAR, as a multinational company group, to fulfill the purpose disclosed by us when you provide your personal information, your personal information collected by NINESTAR may be processed or accessed in the country/region where you use the services or in other countries/regions where NINESTAR or its affiliates have a presence or are domiciled. These jurisdictions may have different information protection legal requirements. In such circumstances, NINESTAR will take measures to ensure your personal information is processed as required by this Policy and the applicable laws. For example, If NINESTAR shares personal information originating by you in the EEA to a NINESTAR Group entity or a third party service provider outside the EEA, NINESTAR undertakes to put in place appropriate safeguards and satisfy legal requirements, in accordance with the European General Data Protection Regulation (“GDPR”) and the applicable law.  

X. Links to Third-Party Websites 

Our website may provide links to third-party websites. If you use these links, you will leave our Website. NINESTAR does not control any of the third-party websites and is not responsible for any of the third-party websites. If you decide to access any of the third-party websites linked to from our Website, you shall be deemed subject to the privacy policies for those third-party websites. NINESTAR does not make any representations about such third-party websites. 

XI. How to Contact Us 

If you have any questions or concerns about our Privacy Policy, our collection and use of your data or a possible breach of local privacy laws, you can contact us in the following ways: 

Email: customer.support@ninestarimage.eu

Mailing address: Energieweg 113, 3641 RT Mijdrecht, The Netherlands

XII. Governing Law and Dispute Resolution  

1. This Policy shall be governed and construed by the laws of the People’s Republic of China (excluding the laws of Hong Kong SAR, Macao SAR and Taiwan), without reference to the conflict laws. 

2. After you agree to this Policy, any dispute between you and NINESTAR arising from this Policy shall be settled by both parties through friendly negotiation. If friendly negotiation fails, you agree, any dispute arising from or in connection with this Policy shall be submitted to the Shenzhen Court of International Arbitration (SCIA) for arbitration in accordance with the existing arbitration rules of SCIA. The arbitration shall be conducted in Shenzhen, Guangdong province, P.R.C.

3. WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS. YOU AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER PARTY ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE PROCEEDING, INCLUDING WITHOUT LIMITATION FEDERAL OR STATE CLASS ACTIONS, OR CLASS ARBITRATIONS. CLASS ACTION LAWSUITS, CLASS-WIDE ARBITRATIONS, PRIVATE ATTORNEY-GENERAL ACTIONS, AND ANY OTHER PROCEEDING WHERE SOMEONE ACTS IN A REPRESENTATIVE CAPACITY ARE NOT ALLOWED. ACCORDINGLY, UNDER THE ARBITRATION PROCEDURES OUTLINED IN THIS SECTION, AN ARBITRATOR SHALL NOT COMBINE OR CONSOLIDATE MORE THAN ONE PARTY’S CLAIMS WITHOUT THE WRITTEN CONSENT OF ALL AFFECTED PARTIES TO AN ARBITRATION PROCEEDING.  

4. THE CLAUSE XII.3 SHALL ALWAYS APPLY, REGARDLESS OF THE LAW AND THE JURISDICTION ACTUALLY APPLICABLE.

XIII. Severability

If any provision of this Policy, in whole or in part, is declared unlawful or unenforceable by any court or tribunal having jurisdiction, such provision shall be severable from and independent of the other provisions of this Policy, and shall be deemed invalid within the jurisdiction of such court or tribunal, but the validity of all other provisions and the entire Policy shall not be affected.  

XIII. Severability

If any provision of this Policy, in whole or in part, is declared unlawful or unenforceable by any court or tribunal having jurisdiction, such provision shall be severable from and independent of the other provisions of this Policy, and shall be deemed invalid within the jurisdiction of such court or tribunal, but the validity of all other provisions and the entire Policy shall not be affected.  

XIV. Changes to this Policy 

We may revise this Policy at any time.  The revised version and the date of revision will be posted on our website www.ninestarimage.eu . We will not limit your rights under this Privacy Policy without your consent. For any material changes, we will post a prominent notice. 

Any revised version of this Policy will only be effective from the date when it is posted.